5 Common Reasons for Phone Repair – ERIP


Mobile phones have become an integral part of our daily lives. They help us stay connected with our loved ones, access the internet, and perform numerous tasks with ease. 

However, with constant usage our phones are prone to damage and require repair. 

According to a few international surveys more than 50% of smartphone users use a phone that is broken, damaged or needs some sort of repairing.

In this article, we will discuss the five most common reasons for phone repair.

Damaged phone for repair with orange & white colour in background

In this article, we will discuss the five most common reasons for phone repair.


Our smartphones are our constant companions, our best friends and we rely on them for almost everything. With daily usage, it’s common for these devices to experience wear and tear.

As a result, many phone users end up seeking repair services to fix issues that arise. In this article, we will discuss the top five reasons why people seek phone repair services.

Cracked Screen

The most common reason people seek phone repair services is a cracked screen. 

In fact, a study by Corning, The Gorilla Glass manufacturer in 2020 revealed that out of 1,000 people, a whopping 31% smartphone users switched their smartphones because of a damaged/cracked screen.

Dropping the phone or accidentally stepping on it can damage it. Not only does a cracked screen affect the phone’s aesthetics, but it can also impair the phone’s functionality.

In such cases, phone repair services like ERIP can replace the screen or just simply fix it, making the phone look as good as new.

A cracked phone screen on yellow background

Tips To Prevent

  1. Use a good qualty protective case and screen guard. These accessories can absorb shock and protect your phone from scratches and cracks.
  2. Handle your phone with care and avoid placing it in places from where it can fall.

You can also read our blog on cracked phone screen DIY & professional repair options for a detailed dive into the topic.

Water Damage

Water damage is another common reason why people seek phone repair services. Accidentally dropping the phone in water or exposing it to moisture can cause significant damage to the device.

Water damage can affect the phone’s battery, screen, and internal components. To fix this, phone repair services can perform a thorough cleaning and repair the damaged components.

water drops on phone with pink background

Still, If you want to try fixing it on your own you can refer to (our blog on what to do when your phone gets damaged by water.

Tips To Prevent

  1. Keep it away from water sources.
  2. Avoid using your phone near water, such as swimming pools or beaches, and always keep it in a dry place.
  3. Buy a good quality waterproof bag if going in a water park & want to take pictures with it to avoid your phone being damaged due to coming in contact with water.

Battery Issues

With increased usage of phones, the number of issues with the battery has become a prevalent headache for users like us. Over time, phone batteries lose their capacity to hold a charge, resulting in a shorter battery life.

Normally, a regular lithium ion battery has about 300-500 charges in it which is about 1.5-.5 years depending on your usage. After which it starts draining.

iPhone's battery on light blue background

Additionally, some phone batteries can also swell, causing the phone to become hot and affect its performance. In such cases, the professional  service providers can replace the battery or fix any issues that might be causing it  to malfunction.

Still, if you want to try fixing it on your own you can refer to 6 Essential Tips for Maintaining Your iPhone’s Battery Life or you can know how to replace your phone’s battery yourself.

Just to be clear, even though its about iPhone these fixes are applicable & worth trying for android phones as well.

Tips to Prevent

  1. To prevent battery-related issues, it’s essential to use a reliable charger that’s compatible with your phone. Avoid using cheap or counterfeit chargers, as these can damage your phone’s battery.
  2. Avoid overcharging your phone, as this can lead to battery degradation and reduce its lifespan.

Charging Port Problems

One issue that can manifest itself in several ways, is the charging port problems.

It includes difficulty in charging the phone, a loose charging port, or a port that has completely stopped working. 

A faulty charging port can make it difficult to charge the phone, which can affect its functionality. In such cases, phone repair services can either fix the charging port or replace it altogether.

Phone showing low battery due to charging port issue

Still, If you want to try fixing it on your own you can refer to (our blog on this topic which is going to be here.

Tips to Prevent

  1. Handle the charging cable and port with care.
  2. Avoid pulling the cable at an angle or yanking it out forcefully, as this can damage the port’s internal components.

Software Malfunctions

Software malfunctions can cause the phone to slow down or stop working altogether. This can be due to outdated software or the installation of an incompatible app.

To prevent software malfunctions, it’s crucial to keep the phone’s software up to date by installing the latest updates and patches & avoid downloading stuff from third-party sources as they can contain, God knows how many or dangerous malwares.

If you do experience software malfunctions, it’s best to seek professional phone repair services but before that, you should try the steps or you can say DIY fixes we talked about in our Software Problems in iPhone guide. 


In conclusion, our smartphones are vulnerable to wear and tear due to daily usage. A cracked screen, water damage, battery issues, charging port problems, and software malfunctions are the most common reasons why people seek phone repair services. If you encounter any of these issues, it’s best to seek professional help to ensure that your phone functions as good as new.

If you enjoyed our blog, do check or share our blog on common iPhone problems & their fixes with friends & family you know who might need to read.


How long does it take to repair a phone?

The duration of phone repairs depends on the issue’s severity and the availability of replacement parts. At ERIP, we repair any of your phone related issues in under 30 minutes, or upto 7 days depending on the severity of the issue.

Can I repair my phone myself?

It’s not recommended to repair your phone yourself as you may end up causing more damage. It’s best to seek professional phone repair services to ensure that your phone is repaired correctly.

Is it expensive to repair a phone?

The cost of phone repairs depends on the issue’s severity and the phone model. However, it’s generally less expensive to repair a phone than to purchase a new one & if you chose ERIP as your repairing buddy you will get guaranteed lowest price for repair.

Can a water-damaged phone be repaired?

Yes, a water-damaged phone can be repaired. However, it’s crucial to seek professional phone repair services as water damage can cause significant damage to the phone’s internal components.


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